On Thursday, a major outage affected OpenAI’s services, including ChatGPT, Sora, and the company’s developer-facing API. The disruption lasted for more than four hours, causing inconvenience to users who rely on these services.
Timeline of the Outage
- 11:00 a.m. PT: OpenAI started experiencing a major outage.
- 2:05 p.m. PT: ChatGPT was partially recovered, but users may still experience issues loading their chat history.
- 3:16 p.m. PT: Sora became operational again.
Cause of the Outage
According to OpenAI’s status page, the major outage was caused by one of their upstream providers. However, the company did not provide further details about the issue.
Impact on Users and Services
- ChatGPT: The service was partially recovered but users may still experience issues loading their chat history.
- Sora: The service became operational again at 3:16 p.m. PT.
- API: OpenAI’s developer-facing API was affected, causing inconvenience to developers who rely on it.
Previous Outage in December
This is not the first time that OpenAI’s services have experienced an outage this month. Two weeks ago, a similar disruption occurred, which lasted for roughly 6 hours. At that time, OpenAI blamed the outage on a new telemetry service gone awry.
Typical Duration of Outages
Normally, outages like these last only an hour or two. However, in this case, it took over four hours to resolve the issue.
Impact on Popular Services
Popular services that use OpenAI’s API, such as Perplexity and Siri’s Apple Intelligence integration, did not appear to be affected by the outage. According to their respective status pages and TechCrunch’s testing, these services were operational throughout the disruption.
Related News
- Nvidia’s Project Digits is a ‘personal AI supercomputer’: Nvidia has announced its latest project, which aims to create a personal AI supercomputer.
- Google is forming a new team to build AI that can simulate the physical world: Google has formed a new team to develop AI technology that can simulate the physical world.
- Disney to merge Hulu Live TV with Fubo in groundbreaking deal: Disney has announced its plan to merge Hulu Live TV with Fubo, a major development in the streaming industry.
Conclusion
The recent outage affecting OpenAI’s services is a reminder of the importance of robust infrastructure and disaster recovery plans. As AI technology continues to advance, it is essential for companies like OpenAI to invest in their systems to prevent such disruptions from occurring in the future.